MASS NOTIFICATION SYSTEM NOW AVAILABLE

The City of Westlake Hills has implemented a mass notification system that will allow us to send a recorded message to all residents and businesses within a matter of minutes. It will be used to contact residents in the event of an emergency or to pass along other useful information regarding city services and events. Often called a “reverse-911” system, the new technology will allow the City to quickly notify the community about severe weather, utility outages, missing persons, gas leaks or wild fires. The system’s secure database can store up to three phone numbers and two e-mail addresses for each person on the list, notifying them with a voice message, email and text message if desired.

Residents who use call blocking systems should add (512) 327-3628 to their list of approved phone numbers in order to allow the call through. If your primary telephone number does not receive this call or if you’d like to add your mobile number or email address to the system, please let us know. Your contact information will remain confidential and will only be used by the City and the company providing the service. Your information will not be shared with any other parties.

To update your contact information in the system, click on the “One Step Notification” button below or call Mark Littrell at (512) 327-3628. To see additional information about the system, click on the FAQ link below.

West Lake Hills Mass Notification FAQ