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FAQ
  1. How long does the hiring process generally take?
    • The process takes approximately four to six weeks, depending on your application and factors in your background. Read more here about the hiring process for the West Lake Hills Police Department.
  2. As an out of state applicant, how many trips will I need to make to West Lake Hills during the hiring process?
  3. Can I be considered if I have used marijuana or other drugs / narcotics in the past?
    • This will depend on the time of the last usage and frequency of usage. The minimum requirements state no drug usage within the past five (5) years and no marijuana use within the last three (3) years.
  4. What will happen if I intentionally omit important information or am found to be deceptive in the hiring process regarding my background history?
    • Honesty and integrity are important facets of police work. If you are found intentionally omitting important information or being deceptive, you will be permanently disqualified from the hiring process.
  5. I have been disqualified or was previously disqualified from the hiring process. How long is it before I can reapply?
    • That depends on why you were disqualified. If you had one of the permanent disqualifiers, you are ineligible to reapply. You may reapply after one year if you fail the oral board or psychological examination. Any other disqualification will result in a minimum disqualification of one year or possible permanent disqualification.
  6. Do I have to live in West Lake Hills to be a West Lake Hills police officer?
    • No, you do not have to live in West Lake Hills to serve as a police officer.
  7. Does the West Lake Hills Police Department have a policy on tattoos?
  8. Are there any age or physical limitations on who can apply to be a police officer?
    • A police officer must be at least 21 years old to be licensed in Texas. There is no maximum age limit to apply for the West Lake Hills Police Department.
  9. Do I have to attend a police academy?
    • Yes, unless you are already Texas Commission on Law Enforcement (TCOLE) certified, you will be required to attend and complete an accredited police academy prior to applying with us.
  10. Does the West Lake Hills Police Department offer lateral transfers for police officers?
    • Yes, we do have a lateral transfer program. Additional information about this program can be found on the Lateral Transfer Program page.
  11. May I submit a resume?
    • Yes, you may submit a resume at the time of application.
  12. Where can I get an application and personal history statement?
    • The application/personal history statement is available here.
  13. Does the West Lake Hills Police Department furnish all of my uniforms and equipment?
    • Yes, the West Lake Hills Police Department will furnish you all the required uniforms and equipment you will need to start work with us.
  14. When do benefits start?
    • Benefits start on the first day after you are hired.
  15. What shifts do patrol officers work?
    • Our patrol officers work 12 hour shifts. We work either 6:00 a.m. to 6:00 p.m. or 6:00 p.m. to 6:00 a.m., with every other weekend off.  We rotate shifts approximately every 3 months.
  16. What are the main areas that disqualify applicants?
    • The main areas which disqualify applicants include:
      • Criminal activity
      • Excessive drug use
      • Failure of any test
      • Incomplete application
      • Poor credit history
      • Poor driving record
      • Poor educational performance
      • Unstable or unacceptable work history
  17. Do I need to turn in my application and personal history statement first?
    • Yes. Once your application and personal history statement are reviewed by the background investigator, you will be contacted about your eligibility. If you meet our requirements, you will be notified of your oral interview date.
  18. I am a police officer in another state. What is the process of being licensed in Texas?
    • Go to the Texas Commission on Law Enforcement (TCOLE) website and review the Out of State Application Process in the Forms and Applications section. Out of state officers must complete the mandated training and may challenge the state test for certification.